Shipping Policy

Thank you for choosing to shop with us at Mason & Monarch. We strive to provide you with the best shopping experience possible, including transparent and efficient shipping policies. Please take a moment to review our shipping guidelines below:

Order Processing:

  • Orders are typically processed within 1-2 business days from the date of purchase.
  • Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:

  • We offer various shipping methods to accommodate your needs.
  • Shipping costs and estimated delivery times will be calculated at checkout based on your location and selected shipping method.

    Domestic Shipping (United States):

    • For domestic orders, we partner with reliable carriers to ensure timely delivery.
    • Estimated delivery times range depending on your location and selected shipping method.

      International Shipping:

      • We currently do not offer International Shipping.  It will be coming soon.

      Order Tracking:

      • Once your order has been shipped, you will receive a confirmation email with tracking information.
      • You can track the status of your shipment by clicking on the provided tracking link.

        Shipping Delays:

        • While we strive to deliver your orders promptly, please understand that unforeseen circumstances such as weather delays or carrier issues may occur.
        • If your shipment is delayed for any reason, we will notify you promptly and work to resolve the issue as efficiently as possible.

          Shipping Address:

          • Please ensure that your shipping address is accurate and complete to avoid any delivery delays or complications.
          • We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

            Order Modifications:

            • Once an order has been placed, modifications such as address changes or shipping method updates may not be possible. Please contact us immediately if you need assistance with your order.

            Lost or Damaged Shipments:

            • In the rare event that your shipment is lost or damaged in transit, please contact us immediately so that we can initiate an investigation with the carrier and resolve the issue promptly.

            Contact Us:

            • If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. We're here to help!

             

            Disclaimer: Mason & Monarch reserves the right to update or modify our shipping policy at any time without prior notice. By placing an order with us, you agree to abide by the terms and conditions outlined in this shipping policy.